- Cancellation up to 60 days before arrival: free of charge and deposit will be reimbursed.
- Cancellation between 59 and 30 days before arrival: the deposit will not be refunded.
- Cancellation between 29 and 7 days before arrival: 70% of the booked stay will be charged (deposit paid will be deduced).
- Cancellation up to 6 days before arrival: 90% of the booked stay will be charged (deposit paid will be deduced).
- Cancellation the day of arrival or in case of no show or early departure: 100% of the booked stay will be charged.
To avoid cancellation costs, we recommend the special STOANA service: Take out the HGV travel cancellation insurance (South Tyrolean hotelier association) Europäische Reiseversicherung.
#rooms, #suites and #mini flats are ready for you from 3:00 pm. Please call us if you will be arriving after 6:00 pm. Check out by 10:00 am please.